Description
3. Product Introduction & Engineering Value
Panel cutouts that no longer match modern HMIs and aging DH+ networks still running PLC-5 or SLC-500 processors create real downtime risk. The 2711-K10C8 solves that by delivering a direct mechanical and electrical match: 10.1-inch color TFT, stainless-steel domed keypad, and onboard Data Highway Plus plus RS-232 printer port.
Configured with PanelBuilder32, it retains full compatibility with existing application files. Field-replaceable backlight and ATA card support keep maintenance practical on obsolete hardware that still runs critical processes.
4. Technical Specifications
| Parameter | Value |
|---|---|
| Display Size / Type | 10.1 in. color active-matrix TFT |
| Resolution | 640 × 480 |
| Display Area | 211 × 158 mm (8.3 × 6.2 in.) |
| Operator Input | Keypad, 16 function keys (F1–F16) |
| Communication | DH+ + RS-232 printer port |
| Input Power | 85–264 V AC, 47–63 Hz |
| Power Consumption | 55 VA max |
| Application Memory | 310 KB runtime |
| Nonvolatile Memory | 1008 KB |
| Backlight Life | 50,000 hr half-life at 25 °C (field replaceable) |
| Enclosure Rating | NEMA Type 12/13, 4X (indoor) |
| Approx. Dimensions (H×W×D) | 282 × 423 × 112 mm |
5. Field Application & The “Trench” Experience
A Midwest grain-handling facility lost its main PanelView 1000 on a dryer control panel during harvest. The original unit had a failed backlight and intermittent keypad. We staged a tested 2711-K10C8, matched the exact cutout, transferred the existing PanelBuilder32 application via the DH+ port, and had the operator station back online in under four hours without rewriting any logic or changing the PLC-5 node addresses.
Niche scenarios where this model still appears:
- Continuous-flow grain dryer temperature and moisture interlock stations on DH+ networks.
- Packaging-line recipe select and fault acknowledgment panels tied to SLC-500 processors.
- Older water-treatment chemical dosing skids that retain DH+ trunks and require a color keypad interface for operator set-point entry.
2711-K10C8
2711-K10C8
6. Transparency SOP: QA & Testing
Every 2711-K10C8 that leaves our bench follows the same sequence. First the unit receives a full visual and mechanical inspection—bezel, keypad membrane, mounting clips, and connector integrity. Next it is powered on a regulated AC source and exercised through the complete diagnostic suite. Communication is verified on both the DH+ channel and the RS-232 printer port. The backlight is measured for uniform intensity, and any available ATA card slot is tested with a known-good card. Finally the terminal runs a burn-in cycle with a representative PanelBuilder32 application loaded so temperature, memory retention, and keypad response are confirmed under load before the unit is cleared for shipment.
7. The Veteran’s Tech Trap Guide
⚠️ Firmware and application version mismatch is the most common reason a “perfect” 2711-K10C8 fails to load an existing .PBA file. Always verify the terminal firmware revision against the PanelBuilder32 project before download.
PRO TIP: The keypad legend inserts are not interchangeable across every PanelView 1000 revision. Order the correct insert set or the function-key labels will be wrong and operators will make mistakes.
⚠️ Do not forget the protective earth connection on the AC terminal block. These units are Class I devices; floating the ground produces intermittent communication faults that look like DH+ cable problems but are not.
8. Dynamic FAQ
Q: Is the 2711-K10C8 still available as new surplus or only refurbished? A: Both conditions are stocked. New surplus units are unused OEM inventory; refurbished units have been fully tested and include a replacement warranty.
Q: Will my existing PanelBuilder32 application load without modification? A: Yes, provided the firmware revision on the terminal is compatible with the application file. We can check the revision before shipment if you supply the current firmware number.
Q: What is the difference between the 2711-K10C8 and the DC-powered 2711-K10C8L1? A: Power supply only. The is 85–264 V AC; the L1 version is 24 V DC. Cutout, display, keypad, and DH+ communications are identical.
Q: Does the unit retain the real-time clock and application data after power loss? A: Yes. The battery-backed clock and nonvolatile memory preserve time stamps and application objects. The battery is field-replaceable.
Q: What warranty is provided on new surplus and refurbished units? A: Standard coverage is one year on both conditions, covering defects in materials and workmanship under normal industrial use.
Q: Can the backlight be replaced in the field without returning the entire terminal? A: Yes. The CCFL backlight assembly is a user-serviceable part and is stocked as a separate item.
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