Description
Product Introduction
The Black Box ACR1000A-R2 is a high-performance, single-head DVI and USB KVM over IP receiver module from the renowned ServSwitch Agility product family. Built for demanding real-time control room and broadcast environments, it converts IP packet streams transmitted across a standard Gigabit Ethernet LAN back into pixel-perfect DVI video, USB keyboard/mouse control, and pristine analog audio signals.
Unlike traditional analog KVM extenders that rely on proprietary point-to-point copper wiring, the ACR1000A-R2 operates over standard IP infrastructure. It allows administrators to route any operator user station to any connected target server or workstation across the facility using standard Gigabit Ethernet switches, delivering zero-latency feel with no loss in video quality or cursor responsiveness.
Key Technical Specifications
| Parameter | Value |
| Video Output | 1x DVI-D Female connector (Single-Link DVI) |
| Max Video Resolution | 1920 \times 1200 @ 60 Hz / 1080p Full HD |
| Network Interface | 1x RJ-45 Gigabit Ethernet port (1000BASE-T) |
| USB Interfaces | 4x USB Type-A Female ports (USB 2.0 / USB HID support) |
| Audio Interfaces | 3.5mm stereo line-out / 3.5mm microphone line-in |
| Power Requirements | External 100–240V AC to 2.5A, 5V DC power supply |
| Distance Capability | 100 meters (330 ft) over Cat5e/Cat6; unlimited via network switches |
| Compression Technology | Spatial, lossless compression with dynamic bandwidth adaptation |
| Enclosure & Mounting | Rugged compact metal chassis, desktop or rack-mountable |
| Operating Temperature | 0^\circC to +40^\circC (32^\circF to 104^\circF) |
Application Scenarios & The “Trench” Experience
Picture a air traffic control center, broadcast studio, or power plant dispatch room: noise, heat, and secure servers are isolation-mounted in a central server room 200 meters away. If a desk operator’s receiver fails during live operations, video drops, mouse control freezes, and the workstation goes dark. You cannot pull new dedicated cables through filled risers on short notice. Swapping the faulty receiver with a pre-configured ACR1000A-R2 unit instantly restores full visual control over the existing CAT6 network cable. The operator gets their video feed and cursor control back within seconds, avoiding costly station transfers or operational halts.
- Broadcast Control Rooms – Providing noise-free, zero-latency monitor extension and USB control for video editing desks away from server racks.
- Process Control & SCADA Dispatch – Route multi-monitor operator stations to remote plant servers across an industrial campus IP backbone.
- Medical Diagnostic Stations – Extending high-resolution DICOM imaging displays from server rooms to sterile operating suites.
- Secure Enterprise IT Operations – Isolating high-security servers in locked server rooms while granting full USB/KVM access to remote analyst desks.

ACR1000A-R2

ACR1000A-R2
Transparency SOP: Quality Assurance & Testing
We don’t just ship boxes; we test them on actual Black Box Agility KVM rigs. Every surplus or refurbished ACR1000A-R2 undergoes a strict 5-stage verification process before shipping:
- Inbound Physical Inspection: Complete audit of metal housing, DVI female connector threads, USB ports, RJ-45 locking tab retention, and power jack integrity.
- Power Supply & Thermal Verification: Powered up using OEM 5V DC supplies; internal voltage rail stability and logic chip thermal parameters verified under continuous run.
- Gigabit Network Handshake & Pairing Test: Connected across a managed Gigabit IP switch with a matching Agility transmitter (e.g., ACT1000A) to verify automatic IP assignment, EDID handshake, and link lock.
- Active KVM Data Benchmark: Full stress testing at full 1920 \times 1200 @ 60 Hz resolution; verified zero frame dropping, no audio distortion, and smooth USB 2.0 cursor tracking.
- Firmware Audit & Factory Reset: Firmware updated/aligned, network configuration reset to default DHCP/static defaults, and unit sealed in anti-static ESD shielding bags.
The Veteran’s Tech Trap Guide (Crucial Value-Add)
⚠️ Gigabit Switch Port Configuration: The Agility series requires a high-quality managed Gigabit Ethernet switch with IGMP Snooping enabled. If you plug the ACR1000A-R2 into an unmanaged, low-end switch, multicast video packets will flood every port on the network, dropping adjacent devices and causing severe video stutter.
❗ Watch Out for Firmware Mismatches: Always ensure the firmware version running on your ACR1000A-R2 receiver matches the exact firmware revision on your ACT1000A transmitter or Agility iIP Manager controller. Mixing major firmware revisions (e.g., v2.x with v4.x) will prevent transmitter-receiver pairing.
⚠️ Use DVI-D Single-Link Cables Only: The DVI port on the ACR1000A-R2 is DVI-D (Digital only). Attempting to use a passive DVI-to-VGA adapter will fail because analog RGB signals are not pinned out on the receiver interface. Use genuine DVI-D or active DVI-to-DisplayPort conversion cables.
❗ USB Bandwidth Oversubscription: While the receiver provides 4x USB ports, high-bandwidth USB storage drives or multi-channel USB audio interfaces can saturate the network stream alongside high-resolution video. Keep heavy file transfers on separate network drops to preserve zero-latency mouse cursor tracking.
Frequently Asked Questions (FAQ for Conversion)
Q: Is the ACR1000A-R2 compatible with newer Black Box Agility software and controllers?
A: Yes. The ACR1000A-R2 receiver integrates seamlessly with the Black Box Agility iIP Manager system, allowing centralized routing, access permissions, and hotkey switching across multiple matrixed endpoints.
Q: Can I connect the ACR1000A-R2 directly to an ACT1000A transmitter without a network switch?
A: Absolutely. For simple point-to-point KVM extension, you can connect a single CAT5e/CAT6 cable directly between the RJ-45 ports of the transmitter and receiver up to 100 meters (330 feet) without needing an intermediate IP switch.
Q: Does this receiver support audio and microphoning?
A: Yes. The unit features two 3.5mm mini-jacks that support bi-directional 16-bit stereo audio, making it ideal for headsets, desktop speakers, or intercom interfaces in broadcast booths.
Q: Is the Black Box ACR1000A-R2 still supported in legacy installations?
A: Yes. Many legacy control rooms rely on the Agility Classic series. Sourcing our fully tested New Surplus or refurbished ACR1000A-R2 units allows you to replace failed endpoints instantly without forced upgrade cycles to newer hardware lines.
Q: What warranty comes with this replacement receiver?
A: All our new surplus and bench-tested refurbished Black Box modules come backed by a full 12-month direct replacement warranty. If a unit fails under normal operating conditions within one year, we will swap it out immediately from our stock.




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