Description
Product Introduction
The Allen-Bradley 2711-K10C1 is a high-performance PanelView 1000 operator interface designed for demanding industrial applications requiring a large display and tactile feedback. Operating on 85-264V AC power, this terminal features a vibrant 10.1-inch active-matrix color TFT screen that delivers crisp graphics, clear alarm banners, and detailed trend plots. It interfaces directly with PLC-5, SLC 500, and ControlLogix controllers using Allen-Bradley’s classic Remote I/O (RIO) scanner network.
Built for heavy-duty plants where touchscreens are prone to mechanical damage or chemical degradation, the 2711-K10C1 features a rugged membrane keypad. Equipped with 16 user-programmable function keys (F1-F16) alongside dedicated numeric entry and cursor navigation keys, operators can make precise setpoint adjustments and execute critical line commands while wearing heavy work gloves.
Key Technical Specifications
| Parameter | Value |
| Catalog Number | 2711-K10C1 |
| Product Line | PanelView 1000 |
| Display Type & Size | 10.1-inch Active-Matrix Color TFT |
| Display Resolution | 640 x 480 VGA |
| Operator Input | Tactile Keypad (16 Function Keys F1-F16 + Numeric/Cursor Keys) |
| Input Voltage | 85 to 264V AC (47 to 63 Hz) |
| Power Consumption | 55 VA max |
| Primary Communication | Remote I/O (RIO) via 3-pin Blue Hose Connector |
| Secondary Communication | RS-232 Printer Port |
| Application Memory | 310 KB Application Flash Memory |
| Backlight Life | 50,000 hours (Replaceable CCFL tube, catalog 2711-NC11) |
| Panel Cutout Dimensions | 11.11 x 16.53 in (282 x 420 mm) |
Application Scenarios & The “Trench” Experience
A main batching reactor at a chemical processing plant trips offline because an aging PanelView 1000 display panel goes dark mid-shift. The central PLC-5/80 controller continues running its routine, but operators are blind to vessel temperatures and valve feedback. Converting the station to a modern EtherNet/IP architecture would mean hours of rewiring, installing new communication cards, and completely re-tagging software screens in FactoryTalk View. Swapping in a drop-in replacement 2711-K10C1 allows maintenance technicians to reattach the 3-pin Blue Hose RIO cable, restore AC power, and bring the batch process back online in less than 30 minutes.
- Chemical & Batch Processing – Reactor Vessel Control Stations – Provides clear 10.1-inch color visual feedback for agitator speeds, valve states, and pressure trends.
- Heavy Automotive Assembly – Main Line Operator Consoles – High-durability membrane keys allow gloved operators to select part recipes and execute manual index cycles.
- Pulp & Paper Mills – Continuous Web & Roll Handling – Displays high-resolution tension plots and machine alarms over long-distance RIO network trunks.
- Water & Wastewater Facilities – Central Headworks Monitoring – Links directly to SLC 5/04 or PLC-5 racks to display multi-stage pump statuses and filter backwash alarms.

2711-K10C1

2711-K10C1
Transparency SOP: Quality Assurance & Testing
We don’t just ship boxes; we test them on actual Allen-Bradley racks before they leave our warehouse.
- Inbound Inspection: Every terminal undergoes a thorough visual check for screen scratches, worn keypad membranes, damaged mounting studs, and bezel gasket integrity.
- Live Rig Testing: The 2711-K10C1 is powered with 120V AC and connected via its 3-pin RIO port to an active PLC-5 system running PanelBuilder32 test application files.
- Keypad & Bus Verification: We verify all 16 function keys (F1-F16), cursor controls, and numeric entry keys while confirming baud rate negotiation (57.6k, 115.2k, 230.4k) and rack/quarter configuration on the RIO scanner.
- Display & Backlight Burn-In: The unit undergoes a 4-hour power-on test to verify CCFL backlight output, screen brightness uniformity, and color rendering without flickering.
- Final QC & Anti-static Packaging: The terminal is thoroughly cleaned, wrapped in static-shielding film with front face protection, and packed in custom-molded foam boxes.
The Veteran’s Tech Trap Guide (Crucial Value-Add)
- ⚠️ RIO Baud Rate & Rack Address DIP Switches: Remote I/O will not auto-baud or auto-assign addresses. Verify the rack number, starting quarter, and baud rate set in the terminal setup menu match your PLC scanner’s I/O configuration table before applying power.
- ❗ Blue Hose Cable Polarity (Clear / Shield / Blue): Ensure correct wiring on the 3-pin Phoenix connector (Pin 1: Blue, Pin 2: Shield, Pin 3: Clear). Reversing the Blue and Clear conductors will isolate the HMI from the RIO scanner loop and cause a rack fault on the controller.
- ⚠️ AC Line Power vs DC Variants: The “C1” suffix designates an 85-264V AC power unit. Connecting 24V DC power will leave the unit dark, while applying AC voltage to a DC model (2711-K10C1L1) will destroy the power supply board.
- ❗ Display Backlight Aging: If the screen appears dim or tinted pink after power-up, the internal CCFL backlight is reaching the end of its operational life. The backlight is field-replaceable (catalog 2711-NC11), allowing you to restore full screen brightness without replacing the entire terminal assembly.
Frequently Asked Questions (FAQ for Conversion)
Q: What is the main difference between the 2711-K10C1 and the 2711-K10C8?
A: Communication protocol. The 2711- communicates over Remote I/O (RIO) via a 3-pin Blue Hose connector, whereas the 2711-K10C8 communicates over Data Highway Plus (DH+).
Q: Can I replace a touchscreen PanelView 1000 (2711-T10C1) with this keypad version (2711-)?
A: Yes, provided you update your PanelBuilder32 (.PVA) runtime file to map touch targets to physical function keys (F1-F16). Both units share identical cutout dimensions, power requirements, and RIO port layouts.
Q: Is the backlight inside the 2711- field-replaceable?
A: Yes. The 2711- uses a field-replaceable CCFL backlight assembly (Allen-Bradley catalog number 2711-NC11). You can swap it out from the rear access panel without taking apart the main housing.
Q: What software do I need to edit or download application files to a 2711-?
A: Legacy PanelView 1000 terminals require PanelBuilder32 software. Modern FactoryTalk View Studio software cannot program this unit directly without converting the project for a PanelView Plus migration.
Q: What warranty coverage do you provide on surplus legacy HMIs?
A: We back all New Surplus and reconditioned 2711- terminals with a full 12-month replacement warranty from the invoice date. If the unit fails under normal operating conditions within that year, we send a replacement or issue a full refund.




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