Description
Product Introduction & Engineering Value
A failed color PanelView on an Ethernet-connected line forces a choice between rewriting the application or finding an exact hardware match. The 2711-T10C20 solves that problem directly. It is a PanelView Standard 1000 terminal with a 10.1-inch color active-matrix TFT, analog resistive touch, and built-in EtherNet/IP plus RS-232 printer port.
The unit runs on universal 85–264 VAC, mounts in the standard 1000-series cutout, and executes applications created in PanelBuilder32. When the original terminal loses its backlight or touch response, this catalog number restores the existing screens and network connection without conversion.
Technical Specifications
Display Size: 10.1 in. diagonal
Display Type: Color active-matrix TFT with CCF backlight
Resolution: 640 × 480
Display Area: 211 × 158 mm (8.3 × 6.2 in.)
Operator Input: Analog resistive touch (384 cells, 24 × 16)
Touch Cell Size: 26 × 30 pixels
Input Voltage: 85–264 VAC, 47–63 Hz
Heat Dissipation: 39 W (132 BTU/hr)
Application Memory: 1008 KB
Communication Ports: EtherNet/IP (10/100 Mbps) + RS-232 printer
Operating Temperature: 0–55 °C (32–131 °F)
Enclosure Rating: NEMA Type 12/13, 4X (indoor), IP54/IP65
Software: PanelBuilder32
2711-T10C20
2711-T10C20
Field Application & The “Trench” Experience
A Midwest bottling plant ran several 2711-T10C20 terminals on an early EtherNet/IP network for filler and labeler status. One unit’s touch screen drifted after years of wet-environment exposure, locking operators out of recipe changes. The night tech swapped in a tested surplus terminal, matched the existing panel cutout and AC feed, set the IP address to match the failed unit, loaded the application from the ATA card, and restored full color graphics before the morning shift started.
Niche placements that fit this exact model:
- Filler or labeler local operator station still running on a PLC-5 or SLC with EtherNet/IP.
- Packaging-line HMI that requires color status screens and hard-copy alarm printing.
- Legacy material-handling console where the original PanelBuilder32 application and 10-inch cutout must be preserved.
Transparency SOP: QA & Testing
- Visual and mechanical inspection of bezel, touch surface, and all connectors.
- Power-up on regulated AC supply within the 85–264 V range; verify current draw and heat dissipation.
- Full display test—uniform color, correct 640 × 480 resolution, and consistent backlight intensity.
- Multi-point touch calibration and actuation check across the 384-cell matrix.
- EtherNet/IP network join, IP-address assignment, and RS-232 printer-port loopback verification.
- Application load from ATA card, runtime verification, and real-time clock function check.
- Final burn-in under load followed by anti-static packaging and moisture barrier.
The Veteran’s Tech Trap Guide
⚠️ IP address and subnet conflict – A replacement unit that retains the previous IP will collide on the network. Clear or re-assign the address before connecting to the live switch.
⚠️ ATA card compatibility – Not every memory card works. Use only cards validated for PanelView Standard terminals; unsupported media can corrupt the application file.
PRO TIP: The CCF backlight is rated for long life but is not field-replaceable on most units. If the display is dim or uneven, plan on a complete terminal swap rather than a backlight repair.
Dynamic FAQ
Q: Is the 2711-T10C20 still available new from Rockwell? A: No. The PanelView Standard 1000 family is discontinued. Functional New Surplus and refurbished units are the practical source for direct replacements.
Q: Does the Ethernet port support modern EtherNet/IP controllers? A: Yes for basic messaging with PLC-5, SLC, and early ControlLogix systems. Full CIP features of current ControlLogix/CompactLogix may require a bridge or application adjustments.
Q: Can the RS-232 port be used for application download? A: No. The RS-232 port is printer-only. Application transfer is performed over Ethernet or via ATA memory card.
Q: What is the actual application memory available? A: 1008 KB for application screens and related data on Series E and later hardware.
Q: What warranty and authenticity documentation come with New Surplus or Refurbished stock? A: Units ship with full functional test records, clear origin marking (New Surplus or Refurbished), serial and series identification, and a standard parts-and-workmanship warranty.
Start Chat
